GRAZZEE, LLC TERMS OF SERVICE AGREEMENT –
Effective Date: Aug 1, 2025
This Terms of Service Agreement (“Agreement”) constitutes a legally binding agreement between you (“User,” “you,” or “your”) and Grazzee, LLC, a Delaware limited liability company (“Grazzee,” “we,” “us,” or “our”), governing your access to and use of our mobile applications, websites, APIs, software, and related services (collectively, the “Services”).
PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SERVICES.
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1. ELIGIBILITY
1.1. You must be at least 18 years of age (or the age of majority in your jurisdiction, if different) and a resident of the United States to access or use the Services.
1.2. By accessing or using the Services, you represent and warrant that you have the right, authority, and capacity to enter into and abide by the terms and conditions of this Agreement.
1.3. Use of the Services is void where prohibited. It is your responsibility to ensure that your use complies with applicable laws.
2. DESCRIPTION OF SERVICES
2.1. Grazzee offers a peer-to-peer electronic platform to facilitate voluntary monetary gifting by residents of multifamily buildings, schools, and camps to designated service staff (collectively, “Staff”).
2.2. Grazzee is not a payroll processor, employer, financial advisor, tax advisor, or money transmitter as defined under applicable federal or state laws. Grazzee does not provide any employment-related benefits or guarantees to Staff.
2.3. Grazzee shall not be construed to be the recipient, payor, agent, or custodian of funds at any time. All funds are facilitated via third-party payment processors.
3. ACCOUNT REGISTRATION AND USER RESPONSIBILITIES
3.1. You are required to create an account (“Account”) and provide accurate, complete, and current information. You must maintain the security of your Account credentials.
3.2. You agree to notify Grazzee immediately of any unauthorized use of your Account. You are solely responsible for any activity conducted through your Account, including liability for any losses.
3.3. Grazzee reserves the right to reject, suspend, or terminate Accounts for any reason, including suspected fraud, violation of law, or breach of this Agreement.
4. PAYMENT PROCESSING
4.1. Grazzee partners with third-party payment service providers, including but not limited to Stripe and Checkbook (“Payment Processors”), to handle fund transfers.
4.2. You acknowledge and agree that your use of such Payment Processors is subject to their terms and conditions, and that Grazzee is not responsible for any errors, delays, chargebacks, or losses caused by these providers.
4.3. Grazzee disclaims all liability for issues arising from third-party Payment Processors, and you agree to resolve disputes directly with them.
5. FEES
5.1. Grazzee may charge processing fees on selected transactions, particularly those involving credit or debit card use, which will be disclosed before transaction confirmation.
5.2. Grazzee reserves the right to update its fee schedule at its sole discretion with thirty (30) days’ notice via electronic communication.
5.3. Buildings, camps, schools, garages and staff are not charged for platform use. Grazzee reserves the right to introduce subscription or usage-based pricing in the future, with notice.
6. TAXES AND COMPLIANCE
6.1. Grazzee does not provide tax, legal, or financial advice. Gifts made through the platform may fall under IRS exclusions (e.g., under IRC Section 102) but it is the sole responsibility of Users and Staff to assess tax treatment of any transactions.
6.2. Grazzee does not issue 1099 forms or report payments to the IRS or any tax authorities.
6.3. Grazzee reserves the right to suspend services to any User or Property deemed to violate applicable gift laws, anti-money laundering regulations, or OFAC restrictions.
7. PRIVACY AND DATA
7.1. User data is collected in accordance with Grazzee’s Privacy Policy. Data may include name, title, phone number, and email. We do not collect Social Security Numbers, home addresses, or banking credentials.
7.2. Grazzee does not sell, rent, or share personal data to third parties except as required for payment facilitation, regulatory compliance, or service operations.
7.3. Users have the right to request deletion of personal data, subject to legal and business retention requirements.
8. ACCEPTABLE USE POLICY
8.1. You agree not to misuse the Services. Prohibited conduct includes but is not limited to: (a) Engaging in fraudulent or unlawful activity; (b) Using the platform to transmit funds for commercial sales or illegal purposes; (c) Circumventing security protocols; (d) Reverse-engineering the Services or scraping data; (e) Impersonating others or submitting false data.
9. INTELLECTUAL PROPERTY
9.1. Grazzee retains exclusive ownership of all intellectual property rights in its platform, software, trademarks, content, and user interface.
9.2. Users are granted a limited, revocable, non-exclusive, non-transferable license to use the platform solely in accordance with this Agreement.
- TERMINATION
10.1. Grazzee may suspend or terminate any User account at any time without notice for violation of this Agreement or applicable law.
10.2. Upon termination, your right to use the Services immediately ceases and all rights granted to you shall revert to Grazzee.
10.3. Termination does not relieve you of any accrued obligations or liabilities.
11. DISCLAIMERS
11.1. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
11.2. GRAZZEE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, OR NON-INFRINGEMENT.
11.3. GRAZZEE MAKES NO REPRESENTATION OR WARRANTY REGARDING TIMELINESS, SECURITY, OR ERROR-FREE OPERATION OF THE PLATFORM.
12. INDEMNIFICATION
12.1. You agree to indemnify, defend, and hold harmless Grazzee and its affiliates, officers, directors, and employees from any claim, demand, liability, or cost (including attorneys’ fees) arising out of or related to: (a) Your use of the Services; (b) Your breach of this Agreement; (c) Your violation of any applicable law or third-party rights.
13. LIMITATION OF LIABILITY
13.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAZZEE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.
13.2. GRAZZEE’S TOTAL AGGREGATE LIABILITY SHALL BE LIMITED TO THE GREATER OF $100 OR THE TOTAL FEES PAID TO GRAZZEE BY YOU IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
14. DISPUTE RESOLUTION AND GOVERNING LAW
14.1. This Agreement shall be governed by the laws of the State of New York, without regard to its conflict of law provisions.
14.2. All disputes shall be resolved by binding arbitration in New York County, New York, under the Commercial Rules of the American Arbitration Association.
14.3. EACH PARTY WAIVES ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
15. MISCELLANEOUS
15.1. Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior oral or written understandings.
15.2. Assignment: You may not assign or transfer your rights under this Agreement without our prior written consent.
15.3. Severability: If any provision is held invalid, the remainder shall remain in full force and effect.
15.4. Waiver: No waiver shall be effective unless in writing signed by the waiving party.
15.5. Force Majeure: Grazzee shall not be liable for any failure to perform due to causes beyond its control, including acts of God, war, terrorism, labor disputes, or network outages.
16. CONTACT INFORMATION
For questions, complaints, or legal notices, contact:
Email: support@grazzee.com
BY ACCESSING OR USING GRAZZEE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS.
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Grazzee Anti-Money Laundering (AML) Statement
Effective Date: August 9th, 2025
Grazzee, LLC (“Grazzee”) is committed to maintaining the highest standards of integrity and complying with all applicable laws and regulations designed to combat money laundering, terrorist financing, and other illicit financial activities.
While Grazzee’s platform is designed for the facilitation of voluntary gifts between residents and staff in buildings, schools, camps, and other communities, we take a proactive approach to preventing misuse of our services.
Our Commitment
- Compliance with Law – Grazzee adheres to all applicable U.S. laws, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, FinCEN guidance, and Office of Foreign Assets Control (OFAC) regulations.
- Customer Due Diligence – We verify the identity of users in accordance with our Know Your Customer (KYC) procedures and, when required, enhanced due diligence measures.
- Transaction Monitoring – We monitor transactions for unusual or suspicious activity and escalate as necessary for review and reporting to the appropriate authorities.
- Sanctions Screening – We screen our users against OFAC and other relevant watchlists to ensure we do not engage with prohibited individuals or entities.
- Training & Awareness – Our employees receive AML training to identify and report suspicious activity.
- Cooperation with Authorities – We fully cooperate with law enforcement and regulatory agencies when requested in accordance with applicable laws.
Reporting
If you suspect any activity on our platform may be related to money laundering, terrorist financing, or any other unlawful behavior, please contact us immediately at support@grazzee.com.